Terms & Conditions
Last Updated: June 22, 2026
Welcome to Blue Chip Car Services. By booking a ride or using our transport services, you agree to follow the ground rules outlined below. We keep our terms straightforward and transparent so that everyone knows exactly what to expect.
Bookings and Rates
All rides must be scheduled in advance. When you book a trip, we will provide an estimated rate based on your specific route, vehicle choice, and time of day. Final charges may include additional costs if your trip changes mid-ride, such as extra stops, unscheduled wait times, or changes to the destination.
Cancellations and No-Shows
We understand that travel plans can change unexpectedly. However, because our drivers operate on strict schedules, we require advance notice for cancellations.
- If you cancel within our designated cancellation window (which we will specify at the time of your booking), there is no penalty.
- Late cancellations or “no-shows” (where a driver arrives and you are unable to be reached or fail to appear) will result in a fee up to the full cost of the scheduled trip.
Waiting Time and Flight Delays
- Airport Pickups: We actively track commercial flights. If your flight is delayed, we do our best to adjust your pickup time automatically without charging you extra wait fees.
- Standard Pickups: For residential, office, or event pickups, your driver will allow a grace period (typically 10 to 15 minutes). If you need more time, just communicate with us. Unscheduled waiting past the grace period may result in an additional wait-time fee.
Vehicle Rules and Guest Conduct
To keep our fleet clean and safe for everyone, we ask all passengers to follow a few basic rules:
- No Smoking or Vaping: All of our vehicles are strictly smoke-free. If a passenger smokes or vapes inside a vehicle, the ride will be terminated immediately, and a minimum deep-cleaning fee of $250 will be charged.
- Damages and Spills: Passengers are financially responsible for any physical damage or excessive messes caused to the vehicle interior during their trip (including tears, broken fixtures, or severe spills). Clean-up or repair costs will be billed directly to the card on file.
- Safety First: Seatbelts must be worn at all times in accordance with local laws. Our drivers reserve the right to refuse service or safely end a ride early if a passenger becomes physically aggressive, abusive, or dangerously intoxicated.
Luggage and Personal Belongings
We provide ample trunk space for your bags, but it is your responsibility to ensure your luggage fits safely within the vehicle type you booked. While our drivers are incredibly careful and always check the vehicle at the end of a shift, Blue Chip Car Services is not liable for items left behind, lost, or damaged during transit. If you think you forgot something in a car, call us immediately and we will do our best to track it down.
Liability Limits
While we pride ourselves on exceptional maintenance and punctuality, we cannot be held responsible for delays or service interruptions caused by factors entirely out of our control, such as severe weather, extreme traffic accidents, road closures, or sudden mechanical breakdowns. In the rare event of a breakdown, our priority is always to secure a backup vehicle or alternative transport for you as quickly as possible.
Questions or Changes
We may update these terms occasionally to stay in line with new laws or operational changes. If you have any questions about these rules before your upcoming trip, please don’t hesitate to reach out:
Phone: 412-855-3020